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Papers On Internet & Related Issues
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This 7 page paper considers the advantages and disadvantages of entering the e-commerce environment. This paper considers the impact of a major Canadian insurance company and looks at potential savings, fewer barriers, branding as well as problems such as lack of personal contact and set up costs. The bibliography cites 4 sources.
Filename: TEenterec.rtf

E-Commerce - An Analysis
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A 28 page paper that provides a comprehensive analysis of the e-commerce industry beginning with definitions of e-commerce, e-business and an explanation of the different categories, e.g., B2B, B2C, C2C. The writer reports the most recent data regarding e-commerce transactions. The writer also discuses the trends driving e-commerce, strategies used by some of the dot.coms that survived the implosion, technology brick-and-mortar companies use to reduce costs and improve performance, how traditional companies are using e-commerce, the importance of using electronic alternatives for supply chains, and the need to retain customers and suggestions for doing so. The paper ends with a SWOT analysis of e-commerce. Examples are included in the text. Statistical data included. Bibliography lists 23 sources.
Filename: PGecmrc3.rtf

E-commerce and Consumers
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This 21 page paper considers e-commerce and the consumers. Undertaken as a comprehensive literature review. The paper includes an examination of the current status of e-commerce, including statistics and figures in the use of the internet, the growth of e-commerce and the users of the internet. Other issues discussed include the marketing mix, the decision making process, security and advantages and disadvantages for consumers making purchases on the internet. The bibliography cites 25 sources.
Filename: TEecomby.rtf

E-Commerce and CRM
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This 10 page paper looks a fictitious case study and answers questions regarding the implementation of an e-commerce and customer relationship management (CRM) strategy. The paper considers the benefits of e-commerce, the requirements for e-commerce and CRM to be successful and what type of system would be able to provide an holistic solution. The bibliography cites 11 sources.
Filename: TEecocrm.rtf

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